Privacy Policy
Schmidt Global Relocations South Africa
Last updated: October 2025
1. Introduction
Schmidt Global Relocations South Africa (“we”, “our”, “us”) respects your right to privacy and is committed to protecting your personal information under the Protection of Personal Information Act (POPIA) and other applicable South African laws.
By using our website (www.schmidt-global.co.za) or submitting your personal information, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information:
Name, surname, email address, and phone number
Details of your move (origin, destination, preferred dates, additional notes)
Technical data such as IP address, device type, and browser
Cookie and usage information for analytics and website functionality
3. Purpose and Legal Basis for Processing
We process personal data to:
Provide quotes and respond to your enquiries
Deliver and coordinate relocation services
Improve our services and website functionality
Comply with legal and regulatory obligations
Processing is based on your consent, contractual necessity, or legitimate interest, as allowed under POPIA.
4. Data Sharing and Storage
We may share your personal information with trusted third-party partners (e.g. shipping agents, freight companies, and service providers) only to the extent necessary to deliver services.
All third parties must comply with POPIA-level confidentiality and data protection requirements.
We retain your personal data only for as long as necessary to fulfil service obligations or meet legal requirements.
5. Accuracy and AI Disclaimer
We strive for accuracy, but some information and media on this site may be AI-generated or assisted and could contain factual inaccuracies or outdated details.
Visitors should independently verify any important information with Schmidt Global South Africa before acting on it.
If you identify inaccurate or infringing content, please contact us so we can promptly review and, if necessary, remove or correct it.
6. Cookies and Analytics
Our site uses cookies and analytics tools to monitor performance and improve user experience. You can disable cookies in your browser settings, but some features may not function properly without them.
7. Your Rights Under POPIA
You may request to:
Access, correct, or delete your personal data
Withdraw consent for specific processing activities
Object to processing or lodge a complaint with the Information Regulator of South Africa
8. Cross-Border Transfers
If your data is transferred outside South Africa (e.g. for international relocation coordination), we ensure appropriate protection in line with POPIA requirements.
9. Data Breach Notification
In the event of a data breach, we will notify affected users and the Information Regulator as required by law.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this website.
11. Contact Information
Schmidt Global Relocations South Africa
Ground Floor
T: +27 21 300 1812
E: info@schmidt-global.co.za